Privacy Policy

We are committed to protecting your privacy and being transparent about how we collect and use your data.

Last Updated: February 16, 2026 • Effective Date: February 16, 2026

📖 Introduction

DEMPco Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our Site.

📊 Information We Collect

Information You Provide Directly

We do not collect your personal data, we believe in the individual privacy of our customers and make every effort to ensure we don't hold/process your data.

All data you use is stored in local storage within your web browser when you use the functionality of our website. This includes but not limited to:

  • Use our quote calculator tool.
  • Using light/dark mode features.
  • Cache data saved locally to your machine.

Upon using our 'contact us' form, we do not store your data on any databases or otherwise; instead we simply get an email of the enquiry sent to us.

We do not operate user accounts, tracking systems, analytics platforms, or behavioural monitoring tools. We limit the use of any form of data which can be used to identify you.

Our services are not directed at individuals under 18. We do not knowingly collect data from children.

Note: We do not collect or store sensitive personal data such as credit card information, payment details, or medical records. If you provide payment information for projects, this is handled by secure third-party payment processors wherein possible, and only kept to meet the minimum statutory requirements in which we must keep certain records.

⚙️ How We Use Your Information

Simply: We don't. The only information we keep are records kept after the completion of certain work being carried out to satisfy legal and regulatory requirements. The only other form of data processing may be data you voluntarily provide via our webform. All other data used on this website is stored locally on your machine. We can't access it!

🍪 Cookies & Tracking Technologies

What are Cookies?

Cookies are small text files stored on your device that us remember your preferences. functionality, and used for user experience purposes.

Types of Cookies We Use

  • Essential Cookies:We only use Essential Cookies which are required for basic site functionality such as theme management. We don't have access to this data.

🔒 Data Protection & Security

Our Commitment

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We do not store your personal data beyond accounting records which are stored in an offline location not accessible to the internet. We only keep such records are required by law. The only data which may be suspectible to attack may be via our contact us form, or communication services such as email or phone calls.

Important: While we strive to protect your information, we cannot guarantee absolute security. If you have security concerns, please contact us immediately.

Your Privacy Rights

Under GDPR (EU/UK Residents)

If you are located in the European Union, United Kingdom, or similar jurisdictions, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("Right to be Forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain data processing
  • Right to Lodge a Complaint: File a complaint with the Information Commisioners Office (ICO)

How to Exercise Your Rights

To exercise any of these rights, please contact us at the details near the bottom of the page.

We aim to respond to your request within 30 days of receipt.

Data Retention

How Long We Keep Your Data

We aim to not hold any of your data. However, some data we are legally required to hold onto for reasons such as accounting, tax, or legal purposes. We only hold onto such data as required by law for as long as necessary.

After the retention period, we securely delete or anonymize your data, unless we are required by law to retain it longer. We ask that you not provide personal data in your email responses to us; and such data is usually deleted right away.

📧 Contact Us

If you have questions about this Privacy Policy, or our privacy practices, please contact us:

Privacy & Data Protection

DEMP Co Plastering
Data Protection Officer

📧 Email:
hello@dempco.com

📞 Phone:
07708 800330

⏰ Response Time:
We aim to respond to all privacy inquiries within 30 days.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, if applicable, by other means such as email notification.

Your continued use of our Site after any modifications indicates your acceptance of the updated Privacy Policy. We reserve the right to amend or change this policy at any given time without any prior notice.